Mô tả công việc
Build strong relationships with our customers, anticipate their needs and help them use our product to make their businesses more effective and successful
Listen to customer feedback, understand market needs, then effectively work with Design, Product and Marketing teams to improve product quality
Work closely with your customers to develop expansion opportunities and through referrals
Help customers use our service efficiently and generate direct results on the performance of their business
Yêu cầu công việc
Basic knowledge of MS Office or Google Workspace tools
Bachelor’s degree in Business, Marketing, Communication or related field
Eagerness to learn and grow in the field of customer success
Passionate about customer success and helping people
Strong communication skills to build trust and rapport with customers
Problem- solving mindset with the ability to handle customer concerns effectively
English written and verbal communication skills with a professional tone
Able to parse feedback and contribute to the product by suggesting feature requests based on your knowledge of customers
Previous experience in customer- facing roles (internships, part- time or full- time) is a plus but not mandatory
Organizational skills to manage multiple customers and task simultaneously
Quyền lợi
Monthly NET take- home pay that leaves you smiling
Receive training from experts, help improve expertise, train thinking at work
Great opportunity to be an official member of OCG
Get trained in new technologies, expose and solve difficult problems of e- commerce
Cập nhật gần nhất lúc: 2024-12-29 19:05:02
The Amazing Bay - Vịnh Kỳ Diệu siêu công viên nước lớn nhất Việt Nam với Bãi Biển Thiên Đường ngập tràn cát trắng cùng những ngọn sóng kỳ diệu cao 4 mét, lần đầu tiên xuất hiện tại Việt Nam. Ngày 30 tháng 4 năm 2022, The Amazing Bay – Vịnh Kỳ Diệu chính thức được đưa vào hoạt động tại Thành Phố Du Lịch Sinh Thái Sơn Tiên – Biên Hoà, Đồng Nai, với tổng vốn đầu tư hơn 2500 tỷ đồng, diện tích hơn 25 hecta, sức chứa lên đến 30,000 du khách.