VIET HONG

Mô tả Công việc

We are looking for a detail-oriented and business-savvy Data Analyst to join our growing team. In this role, you will be responsible for gathering, analyzing, and interpreting data from various business functions to deliver actionable insights. The ideal candidate combines technical expertise with strong communication skills and a deep understanding of business needs.

Key Responsibilities

1. Market & Customer Insights

• Lead market research and competitive analysis to identify trends and opportunities
• Analyze customer data and behavioral patterns to uncover actionable insights for marketing, product development, and sales
• Translate business questions into data-driven analysis and recommendations

2. Data Governance, Data Analysis & Reporting

• Collect, clean, and manage data from multiple sources, including internal databases, APIs, and third-party systems
• Conduct data exploration, identifying trends, anomalies, and root causes
• Present findings and insights to both technical and non-technical stakeholders in a clear, visual and business-relevant report
• Maintain data accuracy, completeness, and consistency across systems
• Help standardize data definitions, metrics, and reporting templates
• Document processes and support the upkeep of databases and reporting environments

3. Cross-functional Collaboration

• Work closely with Sales, Marketing, Operations to understand data needs
• Support cross-functional initiatives such as new product launches, cost optimization, new business opportunities, and market expansion with data-driven input
• Recommend and implement process improvements based on analytical findings to enhance efficiency and performance

Yêu Cầu Công Việc

• Advanced analytical and statistical skills
• Experience with data visualization and analytics tools
• Strong time management abilities
• Deep understanding of market research methodologies
• Excellent presentation and communication skills
• Proficiency in CRM systems and customer analytics platforms
• Problem-solving and critical thinking abilities
• English and Vietnamese proficiency