Lotte Mart Việt Nam ★ 2.3

Job Summary

Implements marketing activities to generate product awareness and brand identity throughonline & offline channels. Manage marketing administration work and Supervise photoshooting / video shooting at the resort.

Primary Responsibilities

• Understanding of resort facilities & services

• Understanding of Accor corporate & photography guideline

• Supervise photo shooting / video shooting supplier throughout their execution at ourresort, working with other operation teams for pre-production arrangement

• Produce content (copywriting, photo, video) for Marketing usage, under manager’ssupervision and guidance

• Execute daily tasks following the Marketing plan

• Coordinate between graphic designer & other departments to design artworks required foroffline / online advertisements

• Prepare promotional press releases on personalities among guests and associates of the Hotel and on noteworthy events in the Hotel

• Coordinate the production of posters, publication of hotel’s newsletters/s and flyers for associates and the public, as well as other printed

materials

• Take pictures and record videos of VIPs, shows and events happening etc.

• Monitor and update information and content of hotel’s website and postings on other digital platforms of the hotels

• Plan content themes, campaigns, and posting schedules for Instagram, Facebook, TripAdvisor and YouTube according to the Content

strategy from Marcom Manager

• Tailor content to suit each platform's best practices and audience preferences.

• Monitor social media channels regularly, engaging with comments, messages, and reviews promptly and professionally.

• Handle the administrative requirements of the Marcom department

• Work with other departments to coordinate guest’s lists, invitations for VIP receptions, luncheons, dinners etc.

• Attend to client/media complaints, requests, and enquiries

• Assist with the hosting of media, planned press conferences and other press activities

• Maintain and update media list for sending to trade, group and consumer publications on a regular basis, press releases covering special

events, promotions, etc.

• Maintain and update digital photographs/slides library

• Analyze and evaluate performance of marketing and promotion campaigns

• Collect media clippings on a monthly basis

• Be responsible for Marketing admin tasks

• Any other duties assigned by MarCom Manager and resort management

Full Salary & monthly Service Charge in probation period.

Relocation allowance by ranks.

Home Visit allowance.

2. Benefits

Supported housing staff with full amenities and entertainment area.

Support shuttle bus to Resort

Full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of Accor.

05 Working day | 02 day off per week

All Heartist card apply for all Accor Hotels.

3. Insurance policy

Social Insurance in Probation Contract

Suncare Insurance according to the provisions of policy SunGroup

Special promotion for resort service by rank

• Minimum 2 year of experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and actively put forward innovative ideas and suggestions to the team.

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

• Be proactive with capturing all events happening (along with taking pictures and video recording to timely update on owned channels)

• Apply to via hoteljob.vn
• Submit CV to email: Linh.hoang accor.com
• Tel: 0388117333 (Mr.Linh)