VNPAY Việt Nam 4.2 ★

Hà Nội

500 - 1.000 nhân viên

https://tuyendung.vnpay.vn

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Việc làm VNPAY Việt Nam

Cập nhật 13/11/2024 16:41

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MM Senior Relationship Managerment Manager (40000893)

VNPAY Việt Nam 4.2★

41 đánh giá 153 việc làm 1 lượt xem

Thông tin cơ bản

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Ngày đăng tuyển: 23/10/2024

Hạn nộp hồ sơ: 01/12/2024

Hình thức: FULL_TIME

Kinh nghiệm: 12 - 13 năm

Số lượng: 1

Giới tính: Không yêu cầu

Nghề nghiệp

Trưởng bộ phận dịch vụ khách hàng

Ngành

Banking

Key Accountabilities (1)

Customer Insight
Collect / learn the assumptions and sources of potential customers (leads) to understand the characteristics, needs, markets, competitive banking products ... of the MM segment / key sub-segment assigned ./
Collect and analyze information about existing customers, operational status / methods / business plans, financial statements, ... to understand customers, needs and be able to advise on business plan for customers.
Products and Price:

Update and define products and price policies to advise customers:

Standard products and services, product packages and business programs including mobilization, credit, services, commercial finance, forex, derivative products and investment in MM customers according to TCB's regulations from time to time.
Price policy based on financial plan with customers (ACP) / risk (RORWA) /efficiency on risky assets (TOI / RWA)/life cycle value of customers (CLV) according to Techcombank regulations.
collect information, competition policy of portfolio management customers.

Key Accountabilities (2)

Sales and service:
Establish relationships with new business customers according to leads assigned or self-search
Manage and develop existing customer portfolio (sales, quality, structure ...), promote upsale, cross-sell to increase wallet share and portfolio quality according to TCB's strategic direction.
Financial consulting for customers: Coordinate with product sales departments and related units to develop overall, optimal financial solutions to ensure customers are best served according to the service model regulated by TCB from time to time.
Make sales and service plans with each customer through ACP and implement customer relationship strategy oriented by TCB
Customer care: Responsible for taking care of customers in the management list, fully implement service quality standards, commitments to quality of service according to TCB's regulations to increase customer experience and satisfaction at TCB
Risk management

4.1 Credit risk management

Be responsible for end-to-end credit risk management on the portfolio managed by the Client. Directly perform / coordinate with Risk Management Division to appraise customers;
Credit appraisal: Collect records, documents; check, supervise, update relevant information about customers, customer's business situation to serve customer appraisal, propose solutions and submit for approval.
Post-credit management: Manage, supervise after credit granting, identify early warning signs and implement risk handling instructions/directions. Manage the debt collection process for customers, participate in the debt settlement process according to regulations.

4.2.Operational Risk Management

Grasp and absolutely comply with regulations on operational risk management.
Actively identify and manage operational risks related to the customer portfolio being managed

Key Accountabilities (3)

Operation
Absolutely comply with regulations, processes, instructions ... related
Organization và Human Resources:
Develop yourself to fulfill your role and adapt to work-related changes.
Closely cooperate with related positions, towards the common goal of the unit and the bank.
Effective management:
Effectively manage the customers portfolio assigned according to the instructions and regulations of TCB.
Strictly manage business performance compared to assigned targets.
Other jobs
As assigned by the line manager

Success Profile - Qualification and Experiences

University degree prioritizes Economics / Finance / Banking / Business Administration / Accounting / Auditing
Experience: Minimum of 12 years in the field of sales, appraising business customers.
English: Minimum TOEIC 650 or equivalent

Khu vực

Hà Nội - Việc làm tại Hà Nội

Báo cáo

VNPAY Việt Nam Xem trang công ty

Quy mô:

500 - 1.000 nhân viên

Địa điểm:

Tầng 8, Số 22, phố Láng Hạ - Phường Láng Hạ - Quận Đống đa - Hà Nội.

VNPAY ứng dụng công nghệ hiện đại, đột phá trong lĩnh vực thanh toán điện tử nhằm xây dựng hệ sinh thái dịch vụ đa dạng về sản phẩm, tiện ích, mang tới những trải nghiệm dịch vụ ưu việt phục vụ khách hàng và đối tác.Công ty Cổ phần Giải pháp Thanh toán Việt Nam (VNPAY) phát triển là giải pháp thanh toán cho phép khách hàng sử dụng tính năng QR Pay được tích hợp sẵn trong ứng dụng MOBILE BANKING của các ngân hàng trên điện thoại