AVANTA DIAGNOSTICS

Contract & Pricing Support

• Receive customer lists and requests from the Sales team.

• Based on approved quotations stored in the Jira system, prepare draft contracts, appendices, and purchase orders.

• Adjust contents according to requirements and follow up until completion.

Customer Guidance & Appointment Booking

• Join customer–Sales communication groups to capture requests.

• Arrange medical appointments for clients and coordinate with partner clinics/hospitals.

Booking for Non-Listed Employees/Family Members

• Receive requests from Sales or customer groups and proceed with booking according to company procedures.

Doctor Consultation & Medical Test Booking

• Handle requests from the Customer Care team.

• Schedule consultations with Diag doctors or partner doctors through the booking link.

VIP Appointment Booking

• Manage VIP requests from Sales or customer groups.

• Book appointments with partners, ensuring VIP standards.

Urgent Test Results Handling

• Respond to urgent requests from customers.

• Contact partners to expedite results according to requirements.

Home Blood Collection (HBC) Booking

• Coordinate HBC appointments via Sales or customer groups.

• Manage scheduling through Diag’s HBC booking system.

On-Site Learning & Support

• Accompany Sales to client visits or sample collection to gain hands-on experience.

• Make customer calls on behalf of Sales to develop communication and problem-solving skills.

Fresh graduate with a Bachelor’s degree (any discipline).

Strong English communication skills (both written and spoken).

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Hardworking, flexible, and detail-oriented.

Positive, proactive, and eager to learn.

Open-minded with a solution-oriented mindset.