Mô tả công việc
JOB SUMMARY
Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late-night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Take care culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world
Yêu cầu công việc
Related Work Experience: At least 2 years of related work experience.
Yêu cầu hồ sơ
• OR Fill in the application form at Loss & Prevention room at the hotel (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)
• Interview appointments will be set up only for potential candidates as soon as possible.
• Recruitment fanpage: JW Marriott Hanoi - Human Resources
HumVentures tiên phong phát triển các thương hiệu tôn vinh giá trị bản địa được mến chuộng như: Hum Dining, Mặn Mòi, Chill Corner, The Bloom, Vườn Trong Phố.
Là thương hiệu địa phương với đội ngũ nhân sự Việt Nam, HumVentures không chỉ định vị trở thành một trong những thương hiệu dịch vụ hiếu khách hàng đầu, nâng tầm trải nghiệm của khách hàng địa phương và quốc tế, chúng tôi còn chân thành tôn vinh các giá trị tự nhiên cũng như văn hoá Việt Nam.
Để tiếp tục phát triển các thương hiệu tâm huyết của mình, HumVentures mong muốn kiến tạo môi trường làm việc tin cậy, phúc lợi tốt, văn hoá làm việc tương trợ, minh bạch, tạo cảm hứng nuôi dưỡng tài năng và cơ hội thăng hoa sự nghiệp cho cộng sự ở mọi vị trí.