Mô tả công việc
Commercial/Visual:
- To ensure that the shop-floor layout and new lines are merchandised according to the company guidelines.
- Analyze daily Information and reacts to it accordingly.
- To be in charge of planning the commercial and visual activity of the store in a daily/ weekly/seasonal manner.
- Work alongside the management team to ensure that the best RFID practice is in place at all times.
- Control products level in the store.
Customer Service:
- To ensure a high level of customer service is offered in the store.
- Monitor and support customer service action plans.
- To solve and manage customer issues as they arise and refer to the senior management team when necessary.
- To understand and reinforce the company return policy.
- To support customer service with product knowledge and awareness of the following:
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New arrivals
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Replenishment of best sellers
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Offering alternatives
Shop-floor & Sales Management:
- Manage and motivate the team to increase sales and ensure efficiency.
- To be aware of the daily and monthly budgets to meet and exceed them.
- To communicate with the management team on a daily basis with information regarding personnel and product.
- To ensure standards are maintained during the day and at closings.
Team Management:
- To lead and keep a high level of motivation within the department.
- To guarantee the adequate induction and follow up on training for new team members.
- To assist in the development and retention of an effective team.
- To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc).
Health & Safety:
- To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
- To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Yêu cầu công việc
- At least 1 year of experience in fashion retail chains (Big brands).
- Or candidates with over 1 year of Commercial & Visual Merchandising experience, and English proficiency, in Food and Beverage or Hospitality chains.
- Strong communication, problem-solving, and team management skills.
- Passion for fashion.
Quyền lợi được hưởng
- Be trained in a professional environment.
- Opportunities to develop career path in fashion retail.
- Monthly commission bonus.
- Annual performance bonus.
- Employee Discount.
- Parking Allowance.
- 13th month salary.
- 12 annual leave/year.
- Social insurance.
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