Four Points by Sheraton

Mô tả công việc

• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
• Align your working practices and conduct with Sheraton Saigon Grand Opera Hotel’ Vision; consistently strive to meet and exceed the expectations of both internal and external guests.
• Handle multiple calls by prioritizing and informing callers in accordance with the hotel standards.
• Be fully conversant and efficient in the operation of switchboard and other related equipment, such as paging system, two-way radios, emergency phones, call accounting, guest room equipment operations and hotel channels.
• Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.
• Convey information, facsimiles and messages to appropriate personnel in a timely and efficient manner.
• Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.
• Demonstrate thorough knowledge of and actively sell all products, services and special events within the hotel.
• Handle restaurant bookings promptly and efficiently, whilst promoting in-house facilities.
• Be aware of facilities and points of interest within Ho Chi Minh City and surrounding areas to assist with any guest inquiries.
• Be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests.
• Coordinate with Room Service menu availability to ensure guest satisfaction.

Quyền lợi được hưởng

• Competitive salary and benefits
• 12 annual leaves
• Annual health check
• 24/24 personal accident insurance
• Free duty meals and free parking
• Free uniform, including laundry service
• Professional training and working environment
• Long term career opportunities
• Other benefits for associate from Marriott

Yêu cầu công việc

• Good communication skills in English
• At least 1 year experience in a similar role
• Able to work shifts, night shift

Yêu cầu hồ sơ

Please submit your resume in Hoteljob or directly submit at 88 Dong Khoi, Ben Nghe Ward, District 1, HCMC

Ứng viên vui lòng nộp hồ sơ tại Hoteljob hoặc có thể nộp trực tiếp tại Cổng số 88 Đồng Khởi, P. Bến Nghé, Quận 1, Thành phố Hồ Chí Minh.

_________________________________________________________________________________________________________________________________

!!! Lưu ý - Tất cả các Khách sạn thuộc Tập đoàn Marriott International nói chung và Khách sạn Sheraton Saigon nói riêng không yêu cầu ứng viên đóng bất kỳ lệ phí nào trong quá trình Tuyển dụng.

Dear applicants,

Thank you for your interest to apply at Marriott hotels. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.

Please do let us know should you receive any suspicious requests/communication.

Kính gửi các ứng viên,

Cảm ơn bạn đã quan tâm ứng tuyển tại các khách sạn Marriott. Xin lưu ý rằng, tại các Khách sạn Marriott, chúng tôi không bao giờ yêu cầu ứng viên chuyển tiền vào bất kỳ tài khoản nào để làm từ thiện hoặc phục vụ cho các mục đích khác như một phần yêu cầu trong quá trình tuyển dụng/tuyển chọn. Bài kiểm tra, nếu có, sẽ được gửi cho ứng viên và sẽ thực hiện thông qua trang web nghề nghiệp chính thức của chúng tôi: Marriott International Careers | Tìm cơ hội việc làm và nghề nghiệp.

Vui lòng cho chúng tôi biết nếu bạn nhận được bất kỳ yêu cầu/thông tin liên lạc đáng ngờ nào.

Recruitment Team – Sheraton Saigon Grand Opera Hotel