InterContinental Phu Quoc Long Beach Resort

  Overview of duties

• Is responsible for the Pullman "connectivity" promise.

• Is the IT, telecoms and audiovisual expert at the hotel for guests and employees alike. He or she perfectly masters these systems.

• Ensures that all IT, telecoms and audiovisual equipment and systems conform to standards and are in good working order.

• Applies the brand's quality standards (SOP)

 Main responsibilities

Customer relations :

• Participates in customer briefings.

• Intervenes if there are any problems before or during the event. Is reactive and proposes solutions.

• Contributes to the satisfaction of individual guests by ensuring the technical team has the skills need to resolve simple and recurrent problems.

Professional techniques / Production

• Monitors technological developments and latest progress.

• Masters all the systems and applications used in the hotel.· Together with the Event Manager, implements the "connectivity" specifications for meetings as sold to the customers.

• Is responsible for the correct installation of technical IT, telecoms and audiovisual equipment and ensures it is in good working order.

• Identifies and selects external service-providers.

Team management and cross-departmental responsibilities

• Forms a duo with the Event Manager.

• Has a strong functional link to all departments in the hotel.

• Plays a managerial role for any external staff are brought in for events.

Commercial / Sales

• Analyses customers' explicit and implicit needs.

• Takes part in an advisory sales approach by optimising the relation between suitable technologies / price / margin.

• Helps promote the Meeting offer by providing high quality services and making proactive suggestions.

Management and administration

• Ensures that budgets validated by the customer are respected.

• Proposes fair and appropriate prices for services.

Hygiene / Personal safety / Environment

• Ensures that all equipment available is duly respected and meets all safety norms and conformity regulations (eg. the CNIL declaration of personal data in France).

• Keeps the workplace clean and tidy.

• Applies hotel safety regulations (fire hazards etc).

• Respects the hotel's commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).

- Social - Health Insurance per labor law / Bảo Hiểm Xã hội - Bảo hiểm Y Tế

- Pre-Opening Allowance ( when open, Service charge Bonus will apply )

Phụ cấp Tiền khai trương Khách sạn.

- Meal Allowance on duty ( 03 meals per day if stay at staffhouse )

Bữa ăn theo ca ( 03 bữa mỗi ngày nếu ở tại nhà nhân viên )

- Uniform / Đồng phục

- Free Accommodation at nice, modern and comfortable staff house.

Chỗ ở miễn phí tại khu nhà nhân viên đẹp, hiện đại và thoải mái.

- Can enjoy Fitness facilities at staffhouse daily

Có thể sử dụng trang thiết bị phòng tập gym tại Khu nhà nhân viên hàng ngày.

- Telephone allowance ( depend on positions)

- Phụ cấp điện thoại ( tùy vị trí )

- On board Travel expense support / Hỗ trợ chi phí di chuyển khi nhận việc

- Employee of the Month / Quarter / Year Award / Nhân viên xuất sắc Tháng/ Quý/ Năm

- Birthday Celebration / Kỷ niệm sinh nhật

- Year end Bonus, KPI Bonus / Thưởng Cuối năm / Thưởng KPI

- Year End Party / Tiệc Nhân viên cuối năm

- International working environment with many Expatriates

Môi trường làm việc quốc tế với nhiều Quản lý người nước ngoài.

- Free to attend English Courses at the Hotels to improve your communication skill.

Tham dự học các khóa tiếng Anh miễn phí để nâng cao kỹ năng giao tiếp.

- Special discount with Accor property after 06 months of employment

- Chiết khấu đặc biệt với các KS của tập đoàn Accor sau 06 tháng làm việc

- Excellent opportunities for Career Development with Accor Group as it is # 1 in Asia & Vietnam in term of number of managed property.

- Những cơ hội tuyệt vời để phát triển nghề nghiệp với Tập đoàn Accor vì Tập đoàn hiện đứng đầu ở Châu Á và Việt Nam về số lượng Khách sạn Tập đoàn quản lý.

At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries

-Hiện tại Tập đoàn Accor quản lý khoảng 4300 Khách sạn tại 100 quốc gia và lãnh thổ

In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.

Tại Việt Nam, Tập đoàn Accor hiện quản lý 25 Khách sạn và Tập đoàn sẽ khai trương thêm 10 Khách sạn vào năm 2019.

ACCORHOTELS OPEN 1 HOTEL EVERY 33 HOURS WORLDWIDE

ACCORHOTELS CỨ 33 GIỜ SẼ KHAI TRƯƠNG MỘT KHÁCH SẠN TRÊN THẾ GIỚI

Education / Professional:

• 2 to 4 years further education or equivalent, professional diploma, Bachelor in computer technology and/or telecoms

• 3 to 5 years' experience in IT maintenance/IT department or IT services or audiovisual company

• Fluent in English and the national language.

Skills / Qualities :

Pullman: a new service attitude centred on proximity, sociability and sharing experience.

Ensure all staff embody the same mindset by developing each individual's sense of curiosity,open-mindedness, interpersonal skills and sense of initiative.

• Leadership / good at working in a network

• Organised / methodical / solutions-oriented

• Good teaching skills

This job description is not exhaustive and will evolve as the hotel's organisational needs change.

Please send your resume in English / Vietnamese.

Vui lòng gửi CV bằng tiếng Anh hoặc tiếng Việt.