Việc làm Ngân hàng thương mại cổ phần Việt Á

Cập nhật 23/10/2024 03:58
Tìm thấy 13 việc làm đang tuyển dụng
Ngân hàng thương mại cổ phần Việt Á
Universal Banking Officer (40001601)
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 21/09/2024
Hạn nộp hồ sơ: 07/11/2024
Hình thức: FULL_TIME
Kinh nghiệm: 3 - 4 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Job Purpose

The job holder responsible for:

  • Ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.
  • Ensure compliance and minimizes risks when processing transactions, providing products and services to customers.

Key Accountabilities (1)
  • Carrying out transactions and providing services:
  • Perform work in accordance with policies, regulations, procedures, internal guidelines... and service quality commitments (SLAs)
  • Perform cash and non-cash transactions for customers (such as opening accounts, receiving deposits, etc.) in accordance with TCB's procedures.
  • Update TCB's product informaiton, regulations, procedures, Marketing program, Sales Campaign and guidelines to provide services to retail customers in the fastest and best way
  • Receive and resolve customer requests and complaints in accordance with Techcombank's regulations.
  • Receive customers' opinions on products, processes, services, policies... to have recommendations for related departments for improving product, process and policy
  • Consulting: Identify opportunities for upselling, cross-selling, consulting and providing personal financial products and services suitable to customer needs
  • Receive and understand customer information to advise and provide products and services suitable to customer needs or introduce to positions according to regulations to bring the best experience to customers. Client.
  • Identify opportunities for upselling and cross-selling during the transaction process and encourage customers to use other products.
  • Exploit, consult, and provide personal financial products and services suitable to customer needs according to the assigned customer list in each period.
  • Ensuring correct and complete advice on personal financial products and services and in accordance with customer needs
  • Develop customers through sales channels according to the bank's orientation from time to time
  • Effective management: Manage plans and business results
  • Develop and implement individual business plans to achieve assigned business targets.

Key Accountabilities (2)
Report And Checking

  • Check transactions/documents arising during the day
  • Reconcile transactions and cash amounts, ensure the balance in the cash fund reaches zero after the end of trading hours
  • Check the documents that have accounted for the previous day's transactions.
  • Prepare daily reports after trading hours end
  • Be a member of the ATM fundraising team at the branch/transaction office/neighborhood.
  • Perform other tasks as assigned by the Supervisor/Instructor Team Leader.

Key Accountabilities (3)
Human Resources: Developing people & building a corporate culture

Self Development

  • Fully participate in TCB's training programs
  • Always have the spirit of self-learning in work and life
  • Proactively build personal development plans.
  • Always have an open attitude to share information with others and be willing to accept change.
  • Take ownership and responsibility in work, aiming for outstanding results.

Build corporate culture at the unit

  • Build a culture of cohesion and encourage colleagues to achieve success.
  • Be fully aware of Techcombank's organizational culture and perform tasks in the spirit of TCB's 5 core values and behavioral standards, demonstrating Techcomer's DNA.

(*) Perform other tasks as assigned by superiors from time to time."

Key Relationships - Direct Manager
Senior Manager/ Manager, Retail Banking

Branch Manager

Senior Manager, Direct Sales Center

Key Relationships - Direct Reports
N/A

Key Relationships - Internal Stakeholders
Teams inside and outside RBG

Key Relationships - External Stakeholders
Individual customers, competitors…

Success Profile - Qualification and Experiences
  • Graduated bachelor preferably in majors: economics - finance - banking.
  • At least 03 years of experience in the banking sector
  • Proficient in office skill
  • English ability: Not Apply
Khu vực
Báo cáo

Ngân hàng thương mại cổ phần Việt Á
Ngân hàng thương mại cổ phần Việt Á Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Tầng 4 và 5, tòa nhà Samsora Premier, số 105 Chu Văn An, Phường Yết Kiêu, Quận Hà Đông, Thành phố Hà Nội, Việt Nam

Ngân hàng thương mại cổ phần Việt Á (tên tắt trong giao dịch: VAB) là một ngân hàng thương mại cổ phần của Việt Nam. VAB được thành lập vào năm 2003 trên cơ sở hợp nhất hai tổ chức tín dụng Công ty tài chánh cổ phần Sài Gòn (SFC) và Ngân hàng thương mại cổ phần nông thôn Đà Nẵng (DANABANK).


Review Ngân hàng thương mại cổ phần Việt Á

3.3
7 review

24/10/2023
Nhân viên tín dụng tại Hồ Chí Minh

Môi trường làm việc không năng động

16/06/2017
Chuyên viên pháp chế tại Hà Nội

Môi trường làm việc năng động

05/05/2018
Giao dịch viên ngân hàng tại Hà Nội

môi trường thân thiện

Những nghề phổ biến tại Ngân hàng thương mại cổ phần Việt Á

Bạn làm việc tại Ngân hàng thương mại cổ phần Việt Á? Chia sẻ kinh nghiệm của bạn

Logo Ngân hàng thương mại cổ phần Việt Á

Ngân hàng thương mại cổ phần Việt Á

Click để đánh giá