• Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service. • Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities • Track, record, report, and store transactional information and special requests • Provide a high level of customer service, offering answers and assistance with a smile • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols • Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
Yêu Cầu Công Việc
• Bachelor’s degree in business, finance, or a related field • Good interpersonal and communication skills in English, speaking Korean is advantage • Basic math and computer skills • Excellent communication, customer-service, and time-management skills • Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork • Skills for upselling and recommending products • High self-motivated and committed • Ability to pass a background check