Crescent Mall

I. Operation

• Conduct daily briefings and ensure that all pertinent information is well received by team members

• Supervise and manage daily activities of the department

• Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties

• Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations

• Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors

• Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents

• Ensure the execution and achievement of the hotel's preventive maintenance program

• Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.

• May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third - party security firm contracted for such purposes

• Monitor budget and control expenses within all areas of the department

• Participate in the preparation of the annual departmental operating budget and financial

II. Team Management

• Plan for future staffing needs

• Interview, select and recruit team members

• Identify and develop team members with potential. Mentor and train appropriate employees for upward growth

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

• Prepare payroll and gratuity reports

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

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III. Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

- Mức lương & thưởng hấp dẫn | Attractive salary and bonus

- Môi trường làm việc năng động và chuyên nghiệp | Active and professional working environment

- Làm việc trong môi trường khách sạn 5 sao | Working in luxury 5-star hotel

• Minimum 2 years of relevant experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Good working knowledge of MS Excel, Word, & PowerPoint

• High degree of professionalism with sound human resources management and business acumen capabilities

• Strong leadership, interpersonal and training skills

• Good communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times

-CV

-Certificate

Please submit profile to T&C Office, Hotel Royal Hoi An, MGallery by Sofitel

Address: 39 Dao Duy Tu street, Hoi An city

Xin vui lòng nộp hồ sơ trực tiếp tại khách sạn Hotel Royal Hoi An, MGallery by Sofitel số 39 Đào Duy Từ, Hội An

Điện thoại: 0235 3950 777