Nova Hotels & Resorts World

Mô tả Công việc

[Internal title: Facilities Manager/ Quản lý Tiện ích tòa nhà]

SCOPE OF WORK: Be responsible for assisting Property Manager in daily operations reports of the property.

A. OPERATION

I. Staff performance

• Check daily attendant list and supervise the quality of work of outsource service: security guards, pest control activities, the landscape team, parking...
• Participate in the collection of overdue accounts
• Assist in control car park operations.

II. Cost control and energy saving

• Supervise to ensure that operation time of all machines, AC system, lighting system in the building are controlled reasonably.
• Operation department has procedures for stock control and items issued e.g. to avoid under / over stock.

III. Guest satisfaction

• Make Tenant communication a priority.
• Identify abnormal signs of operation, signs of defects and report to Line manager.
• Support/supervise tenant’s contractors in repair or maintenance works
• Building hygiene management, whether outsourced or in-house, a non-compromising standard must be maintained.
• Ensure Tenants are aware of the waste disposal systems and adhere to the procedures, Green Hub – Waste Management.
• Quickly respond to customer requests within the allowable scope and in accordance with Company regulations.

IV. Safety and security

• Ensure all staff, workers, contractors understand and implement the Fire & Safety regulation and procedures.
• Participate in building security controlling
• Implement the others works assigned by Line manager.

B. REPORT:

• Report emergencies to proper authorities.
• Carry out the periodic and unscheduled reports as requested by Line manager.

Yêu Cầu Công Việc

• Minimum at College's Degree
• At least 1 year in similar position, experience in building management, office management is an advance
• Good command in English
• Good at MS (word, excel, PowerPoint)
• Having experience in building subcontractors is advanced
• Strong interpersonal, negotiation, and communication skills
• Proactive, competent, flexible, and willing to learn
• Good organization and time management skills with the ability to work multitasking
• Good teamwork, analytical and problem-solving skill