Hyatt Regency West Hanoi ★ 4.3

• Prepares and forwards to the General Manager and the Director of Finance for review and signature of all City Ledger adjustments that need to be made before either inputting them through the Sales Ledger, or before they are posted by the Front Office Cashier.
• Provides a summary of the aging report required by the Accounting and Finance division to prepare monthly reports.
• Provides Sales and Marketing employees and Heads of Department with information necessary for them to manage their customers.
• Reports unfavorable information that may affect a customer’s credit standing so as to allow timely action.
• Ensures that all transfers to City Ledger through Night and Income Auditors do agree with the control account.
• Ensures that room rate charges to travel agents are in accordance with the contract.
• Verifies and notifies management if daily in-house guest’s balances exceed the house limit for appropriate follow up with the guests.
• Verifies room rates charged to contract and established hotel rates in the system.
• Maintains a complete alphabetical credit file for each account containing all documentation related to the credit research.
• Applies Receivable's payments to proper invoices.
• Ensures city ledger transfers are completed prior month end closing.
• Ensures that group billings are completed as per contract.
• Ensures the accuracy of all charges and credits posted to the individual accounts.
• Ensures unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.
• Maintains ongoing detailed documentation of all collection efforts by account for future analysis of a customer’s credit worthiness and to serve as support in the event of a bad debt write-off.
• Maintains separate updated alphabetical listings of approved credit account holders and non-approved applications, and to circulate these listings to concerned departments.
• Processes invoices/folios promptly and to render interim and monthly statements and follow up letters on a timely basis.
• Provides supporting documents when sending A/R statements.
• Understand and complies with the credit policy and procedures.
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• University degree or college diploma in Accounting, Commerce, or Business Management / Administration.
•  Chartered Accountant, Certified General Accountant, or Certified Management Accountant designation is an asset.
• Able to adopt new technology and equipment to improve productivity.
• Knowledgeable in using internet and email applications.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Knowledgeable in the use of Excel, Word, Outlook.
• Knowledgeable of the general accepted accounting principles.
• Knowledgeable of provincial legislation on Employment Standards, Occupational Health and Safety, and Human Rights.

• Strong understanding of accounts receivable processes, invoicing, billing, collections, and credit control.
• Proficient in Microsoft Excel, Word, and Outlook; experience with accounting software (e.g. Opera, Sun, SAP, iScala) is a plus.
• Strong attention to detail, numerical accuracy, and analytical thinking.
• Good communication and interpersonal skills to coordinate with guests, clients, and internal departments.
• Knowledge of credit policies, collection procedures, and data confidentiality standards.
• Able to work under pressure and meet deadlines, especially during month-end closings.
• Familiar with local labor, tax, and financial reporting regulations is an advantage.

Please submit your application via Hoteljob or via email to CXRRN.recruit[at sign]hyatt.com

Only suitable candidates will be contacted for an interview