Hyatt Regency West Hanoi ★ 4.3

• Oversee daily cleaning routines across public areas such as lobbies, restrooms, restaurants, spa, gym, and outdoor zones.
• Delegate tasks and supervise Public Area Attendants to ensure all spaces meet brand expectations.
• Conduct regular inspections of public zones, back-of-house areas, and event spaces to maintain a spotless environment.
• Respond to guest requests, feedback, and complaints with professionalism and courtesy.
• Report maintenance issues and ensure proper handling of cleaning equipment and tools.
• Train and motivate staff on cleaning methods, chemical handling, and safety protocols.
• Ensure strict adherence to hygiene, health, and safety standards.
• Demonstrate leadership and promote Hyatt’s culture and values through daily actions and teamwork.

• Service charges
• 12 complimentary nights at Hyatt Hotels worldwide
• Exclusive discounts on F&B and Friend & Family rates
• Duty meal and provided Uniforms
• Opportunities for career growth
• A Diverse & Inclusive workplace culture where you truly belong

• High school diploma or equivalent; vocational training in public area operations or housekeeping preferred.
• Minimum 2–3 years of experience in hotel public area operations, with at least 1 year in a supervisory or team leader role.
• Previous experience in a luxury hotel/resort environment is an advantage.
• Ability to organize daily operations, assign tasks, and ensure efficient workflow.
• Flexible to work shifts, weekends, and holidays.

Please submit your application via Hoteljob or via email to CXRRN.recruit[at sign]hyatt.com.

Only suitable candidates will be contacted for an interview.