Hyatt Regency West Hanoi ★ 4.3

• To assist in preparing for the weekly and monthly rooms occupancy and average rate forecast through the use of Business Intelligence and Revenue Management applications (IDeaS software where available) control management, pricing
• To provide tactical consultation on effective revenue generating processes through Spirit / Reserve inventory usage, rate control management, pricing and distribution.
• To assist in ensuring distribution of inventory through all channels, in line with Hyatt’s Distribution strategy and closely monitor business shifts between channels (Channel Management).
• To assist in ensuring optimal inventory controls are in place for FIT / Group and for the hotel as a whole.
• To actively participate in the Weekly Yield / Revenue, presenting the upcoming revenue management tactics in place and new recommendations of tactical nature.
• To monitor pricing strategies in the context of competitor strategies and market fluctuations.
• To assist in ensuring and understanding of the Daily Pricing Tactics in place (DPS), to increase the hotel’s overall profitability and to review and assist in implementing new pricing tactics where necessary (DPS deployment).
• To liaise with Director of Communication/Communications Manager to track past offers and promotions.
• To assist in maximising revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution tactics on an ongoing basis.
• To assist in depth business analysis of each revenue generating department including Food & Beverage department and Spa, making recommendations concerning the ideal customer market / base and promotional tactics in liaison with the Outlet Manager / Director.
• Assist in ensuring the guidelines for data collection, data input, data cleaning and data usage are being followed throughout the hotel and conduct regular training to the relevant departments.
• Preparing for the Monthly Marketing Meeting – the forum to discuss the hotel’s future sales and marketing tactics and strategies. Prepare and present relevant reports and analysis prior to the Meeting.
• To assist the Sales Managers with their data collection for sales accounts required for their Personal Business Plans as well as assisting in the esurience that monthly reporting needs are met.
• To assist in monitoring and providing feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace.
• To ensure data cleanliness and data integrity throughout the revenue generating departments of the hotel.
• To conduct training with Front Office employees to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis.
• To provide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports).
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• Competitive salary and attractive monthly service charge
• 12 complimentary room nights per year at Hyatt hotels worldwide
• Exclusive colleague rates on rooms, dining, and Friends & Family privileges
• Duty meals provided during shifts and full uniform support
• Structured learning and development programs with global career opportunities
• A diverse and inclusive workplace culture where you are valued and empowered to be your authentic self.

• Prior experience with Hyatt is preferred.
• Bachelor’s degree in hospitality industry or a related discipline.
• Strong knowledge of the Nha Trang hospitality market, local candidates are highly preferred.
• 3–5 years of experience in hotel revenue, including at least two years in a management role, or equivalent experience in a 5 star hotel environment.
• Strong analytical, problem-solving, organizational, motivational, and training capabilities.
• Fluent English communication and interpersonal skills.
• Proven ability to collaborate effectively within a team.
• Adaptable and responsive to change in a dynamic environment.
• Self-motivated, able to work independently, and demonstrates strong initiative.
• Immediate availability is highly preferred.

Please submit your application via Hoteljob or via email to CXRRN.recruit[at sign]hyatt.com.

Only suitable candidates will be contacted for an interview.