Nova Service

MiTek Vietnam, with over 2,500 engineers and other professional staff in District 7, Ho Chi Minh City, Vietnam, serves customers in Architecture, Drafting, Engineering design, estimation, Marketing, and other Services for the construction industry globally.

The IT Vendor & Asset Management Administrator (Lv 1, will be responsible for the daily operations of the 

organization's asset management processes and systems (ServiceNow) and work with IT Service providers and vendors 

and hardware vendors. Working with our Vendor Management team, this position ensures corporate and legal 

guidelines are followed for managing IT hardware and software assets.

DUTIES AND RESPONSIBILITIES:

↪ Manage IT billing processes for service providers, ensuring accuracy and timely payments on credit card or 

purchase orders.

↪ Handle hardware procurement, including sourcing, ordering, and tracking of IT assets that include endpoint 

equipment, peripherals, cell phones, printers, and label printers.

↪ Verify and process monthly invoices by doing a 3-way match 

↪ Maintain accurate records of all hardware assets in ServiceNow.

↪ Collaborate with vendors to resolve billing discrepancies and ensure compliance with contract terms.

↪ Assist in the interpretation of licensing terms and conditions.

↪ Support the IT department in tracking software and hardware assets.

↪ Provide administrative support for vendor management activities.

↪ Process documentation 

QUALIFIED CANDIDATES WILL POSSESS THE FOLLOWING:

✓ University or college qualification

✓ Fluent in English, (~ IELTS 7.5 or CEFR C1)

✓ Experience in the procurement process

✓ Strong organizational and multitasking skills.

✓ Excellent communication and interpersonal skills.

✓ Positive attitude and time management skills.

✓ Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

✓ ability to work independently and as part of a team.

✓ Attention to detail and accuracy in record-keeping.

✓ Experience with ServiceNow ticketing 

✓ Experience in IT procurement 

✓ Knowledge of IT asset management practices.

✓ Familiarity with licensing terms and conditions.

BENEFITS:

⌁ From Monday to Friday

⌁ International Travel opportunities

⌁ 13th month and productivity bonus

⌁ Free lunch, parking, and uniforms

⌁ Yearly company trip

⌁Healthcare insurance package

⌁ 24/24 Personal Accident insurance

⌁ Free English training programs (Cambridge English Scale) at the office

⌁ Continuing development of technical and soft skills through working and formal training

⌁ Trade Union & Staff Social Club - Sport clubs (Yoga, Zumba, Swimming, Badminton, Football, Gym,...)

⌁ Good working conditions and environment

⌁ The company’s labor policy is completely according to Vietnamese labor legislation, and other benefits offered 

by the -company (Company trips, Team building, etc.)

⌁Parking free

⌁Staff Social Club: Sports clubs (football, badminton, yoga, Zumba, etc.)

Office Hours & Travel:

Full Time, Limited Travel, Monday-Friday

Relocation assistance will not be provided.

MiTek is an Equal Opportunity Employer M/F Veterans and People with Disabilities 

Affirmative Action, E-Verify, Drug and Tobacco-Free Workplace

Tags: IT, Service Now Ticketing, Licensing Terms and Conditions