Nova Service

• Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
• Follows all Hyatt Events Standards for answering phone enquiries, handling email enquiries, preparing proposals and contracts, conducting Hotel Tours, planning Events, creating Event Confirmations, Event execution and Event follow-up
• Maintains an efficient and accurate filing system to record all sales agreements, contracts and quotations
• Together with Event Sales Team, to be primarily responsible for converting all incoming leads.
• Undertakes telemarketing activities to identify new business opportunities and meet designated revenue targets
• Assist with the preparation and regular update of the departmental budget
• Exposure to trends with other luxury brands and services
• Increase knowledge of all aspects of our food and beverage product and service
• Ensures high standards of personal presentation and grooming.
• Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide
• Free parking at our associate parking area

• Ideally with a relevant degree or diploma in Hospitality/Tourism management or relevant major
• Proven record experience as Event Sales Executive in international luxury hotel 
• Good problem solving, administrative and interpersonal skills
• Great English communication skills

• Direct application to:

Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1