SHB Finance ★ 3.6

Mô tả Công việc

• Develop a flexible debt recovery strategy tailored to each segment or group of customers to enhance the effectiveness of debt recovery.

• Take primary responsibility for building, amending, and applying debt recovery policies.

• Serve as the main contact point for working with relevant authorities regarding debt management reports.

• Coordinate with the Debt Recovery Center to establish targets, business reward structures, and allocate and control debt recovery costs.

• Direct the implementation of in-depth, multi-dimensional analyses, develop the debt recovery strategy system, and monitor the execution of the debt recovery strategy to improve recovery effectiveness.

• Construct the organizational model and functional tasks of the Department based on the job description according to the assigned functions and tasks.

• Plan and organize the professional tasks of the Department in line with assigned functions and responsibilities.

• Organize, manage, operate, assign work, and allocate resources effectively among personnel in the Department. Collaborate with leaders of related Departments/Divisions/Centers to execute the tasks and functions of the Department and Center.

• Take overall responsibility for managing, supervising, training, and recruiting staff in the Debt Recovery Strategy Department.

• Periodically organize reviews of work performance, assess the effort levels of each employee to propose policies regarding their salaries, bonuses, rewards, and disciplinary actions.

Yêu Cầu Công Việc

1. Qualification: Bachelor’s degree or higher, or an equivalent qualification.

2. Languages: TOEIC score above 700 or equivalent.

3. Experience: A minimum of 5 years of experience.

4. Professional Knowledge:

• Understanding of issues related to debt recovery operations (software systems, legal matters, customer service, etc.).

• Knowledge of issues related to loan management systems and risk management measurement indicators.