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Tài chính - Kế toán
Hành chính
Buôn bán/ Kinh doanh
Công nghệ thông tin
Dịch vụ khách hàng
Quản lý sản phẩm & dự án
Marketing/ Truyền thông
Nghiên cứu và Khoa học
Kỹ thuật
An ninh - Bảo vệ
Xây dựng

Việc làm FE Credit

Cập nhật 13/02/2025 22:00
Tìm thấy 15 việc làm đang tuyển dụng
Công ty Tài chính TNHH Ngân hàng Việt Nam Thịnh Vượng SMBC
Offcr,CPBB Liabilities Ops,Servicing & Transacting
FE Credit 3.7★
32 đánh giá 767 việc làm 7 lượt xem
Hết hạn ứng tuyển
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 04/11/2024
Hạn nộp hồ sơ: 04/12/2024
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Responsibilities

Strategy

  • Responsible for developing the processing and support strategy applicable to each product to ensure that it is in line with the overall WRB strategy and that meets the needs of the individual product

Business

  • To continuously challenge and improve current process to reduce TAT and increase productivity
  • To perform any assignments that may be required from time to time.
  • Identify and drive change to processes to improve productivity and standardization.
  • Responsible for the collective performance of the in-country Operations functions supporting the relevant product against the agreed performance and risk metrics and the associated thresholds.
  • Active to participate in lending/ liabilities operations related new projects, new business services launching.

Processes

  • Management of the day to day operations of WRB Servicing & Transacting to align to the business strategy and priorities, monitoring action plans, service management, people development and improving operational risk
  • Review and propose DA for WRB Servicing & Transacting staffs on for physical access, logical access, and system access limits to Head WRB Servicing & Transacting Vietnam
  • Sign the bank’s documents as per Delegated Authority given by CEO
  • Authorise transactions in the system within DA given by Head WRB Servicing & Transacting
  • Review process and propose for Head WRB Servicing & Transacting to sign off
  • Continuously drive change and improve current processes to reduce Turn Around Time and increase productivity
  • Back up and perform any assignments that may be required from time to time.
  • Deal with stakeholders for ongoing management of customer and business issues and other operations issues from time to time.
  • Develop and guide the team to implement operations processes in compliance with Group and Local policies, Operational Procedures under agreed timelines and no operational loss occurrence.
  • Active to participate in new projects, new business services launching.
  • Build and maintain a strong relationship with internal, external stakeholders and clients.
  • Be checker for Operations BAU tasks
  • Ensure all functions and operations are prioritized and complete without backlog to ensure service quality and elimination of frauds and losses.
  • Manage operations cost through reduction in unit costs without impacting service standards

People & Talent

  • Complete all mandatory learning as assigned by Group
  • Self-motivate, train, and develop to achieve high quality service to clients and avoid errors

Risk Management

  • Minimize and ensure no surprises culture, failed audits, operational loss
  • Manage the maintenance of operational integrity throughout the unit
  • Proactively escalate operational risks; system risks and channel risks of the products and highlight any potential and actual breakdown of controls to Line Manager
  • Be responsible for the identification, escalation of all aspects of risk in accordance with all relevant products at Group product level policies.
  • Follow up to ensure all reported risks have been eliminated.
  • Comply and ensure products & services are delivered in compliance with local Regulatory Requirements.
  • Comply and ensure approved generic Product Program and their corresponding Country Addendum are in place before any product is accepted for implementation. Refer any instances of non-compliance to Manager to follow up.
  • Management of WRB Servicing & Transacting risks effectively, including identification, control and remediation of risks to the relevant forums

Governance

  • Accountable for defining a Risk Management methodology and the end to end control environment for each product line that ensures compliance with applicable internal policies and practices as well as external regulations and laws.
  • Ensure that the Unit meets the service levels.
  • Ensure controls are efficiently and effectively exercised in order to preventing frauds and losses.
  • Actively manage and monitor performance against defined Key Risk and Performance Indicators at the consolidated product level.
  • Be accountable for defining the control environment for ensuring that the Operations’ functions supporting each product act within the applicable internal policies and procedures, as well as external regulations and laws, in respect of money laundering and fraud.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Lead WRB Servicing and Transacting team to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

Internal

  • Product
  • Credit Risk
  • Credit Initial
  • Sales
  • Branch Ops
  • CSCU
  • Country Technology Management
  • Network services in GBS, PSS teams,etc.

External

  • Clients
  • Industry peers
  • Card schemes
  • External vendors

Other Responsibilities

  • Embed Here for good and Group’s brand and values in Vietnam WRB Servicing and Transacting; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions

Our Ideal Candidate

  • Education Bachelor’s degree or higher
  • Languages English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Khu vực
Báo cáo

Quy mô:
Trên 10.000 nhân viên
Địa điểm:
Tầng trệt, 144 Cộng Hòa, P12, Q.Tân Bình, TP HCM.

Được thành lập từ Bộ phận Tài chính Tiêu dùng của VPBank, FE CREDIT đã chuyển giao thành công toàn bộ hoạt động tài chính tiêu dùng cho công ty độc lập: FE CREDIT vào tháng 2 năm 2015. Sau 10 năm hoạt động, FE CREDIT đã trở thành công ty dẫn đầu thị trường trong lĩnh vực tài chính tiêu dùng tại Việt Nam, với hơn 17.500 nhân viên và mạng lưới đa dạng với hơn 13.000 điểm bán hàng trên toàn quốc, hoạt động với sự hợp tác tin cậy với hơn 9.000 đối tác, tự hào mang đến các giải pháp tài chính đa dạng, linh hoạt và hiệu quả cho hơn 10 triệu người Việt Nam thông qua các sản phẩm cho vay tiêu dùng Và dịch vụ.

Chính sách bảo hiểm: 

  • Được hưởng bảo hiểm tai nạn và sức khỏe
  • Khám sức khỏe định kỳ hàng năm

Các hoạt động ngoại khóa

  • Giáng sinh 
  • Tiệc cuối năm 
  • Team Building 
  • Ngày gia đình 
  • Ngày thể thao
  • Chương trình tìm kiếm tài năng Fe-credit

Lịch sử thành lập

  • Tiền thân là Khối Tín dụng tiêu dùng trực thuộc Ngân hàng TMCP Việt Nam Thịnh Vượng (VPBank), FE CREDIT đã thành công trong việc chuyển đổi hoạt động Tín dụng tiêu dùng sang một pháp nhân độc lập mới với tên gọi Công ty Tài chính TNHH MTV Ngân hàng Việt Nam Thịnh Vượng (được nhận diện với Thương hiệu FE CREDIT) vào tháng 02/2015.

Mission:

Với sứ mệnh “Hiện thực hóa triệu ước mơ” và mong muốn mở ra cơ hội có được cuộc sống tốt đẹp hơn cho tất cả người dân Việt Nam, FE CREDIT đã vượt qua những khó khăn, định kiến, hiểu lầm, từng bước khẳng định vị thế công ty tài chính hàng đầu Việt Nam.


Review FE Credit

3.7
32 review

07/01/2025
Nhân viên tại Hồ Chí Minh

Team bán hàng ko thèm quan tâm tới những quy trình, quy định bên trên đưa ra. Ngày lễ đi làm là chuyện thường.

15/10/2024
Nhân Viên Vận Hành Máy tại Hà Nội

Không còn như xưa, cắt giảm phúc lợi và nhân viên (ID)

11/10/2024
Nhân viên Telesale tại Hồ Chí Minh

Môi trường tốt, nhân viên thân thiện, lương cao, học được nhiều kinh nghiệm (ID)

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