ĐẠI HỌC RMIT VIỆT NAM ★ 3.7

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University with 700 staff and 7,000 students, in three locations, and recently awarded one of the Best Companies to work for in Asia 2020. From a media perspective RMIT Vietnam enjoys a 40% share of voice in the sector. It brings a world-class education and globalised study environment to the heart of Asia, offering programs in business, technology, communication, design, fashion and English language. It boasts an impressive range of extra-curricular activities that encourage students to innovate and network globally.

Degrees are awarded by RMIT in Australia and taught in English, enabling Vietnamese students (and visiting international students) the opportunity to receive an international education without having to leave home.

The Role

The Mobility Coordinator is primarily responsible for exercising best-practice mobility support to internal clients within the University across the following areas:

E-visas, entry permits, business visas

Travel to and from Vietnam

Support on arrival

This role will significantly contribute to the mobility support function within RMIT Vietnam, streamlining processes, communications, support, information, ensuring a quality experience.

Key Accountabilities

1. Provide administration support in work relating to Vietnamese immigration, including visas, entry permits, other related legal documents for staff to be able to enter Vietnam.
2. Provide consistent and clear communication to staff during the application of entry and travel process, offering support, advice, and solutions whenever necessary.
3. Travel to and from immigration offices and other relevant government offices to seek relevant stamps and approvals required to facilitate visa requests.
4. Facilitate paperwork process to seek relevant stamps and approvals from Hiring Managers in Vietnam.
5. Pre-empt and escalate delays/difficulties in visa related matters to Manager.
6. Engage with relevant external agencies and visa experts where necessary to provide a range of services to RMIT Vietnam, to support requests.
7. Ensure all requests, costs, cost centres are entered into Workday, and all relevant approvals are obtained before travel.
8. If required, support with flight tickets, hotel bookings, obtaining quotes for shipment of household goods etc.
9. Support Mobility team in setting up and arranging mobility related forums and events
10. Uphold confidentiality and ensure due process is followed in all activities.
11. Continually review and implement process improvement.