Wegrow Edu 1.7 ★

You will be part of our Sea Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

Your Role

You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features.

Your Responsibilities

• Receive export/ import documents from document team/ customers, then update and record all data into internal operating system.
• Perform administrative duties like answering phones, updating records, and providing excellent customer service at counter.
• Support/ answer customer’s questions at counter.
• Help in linking orders in OPS, ILS platforms.
• Input data & complete tasks in GTN system, eg. creating SO (shipping order), SP (shipment plan), finalizing shipment, creating FCR, uploading vendor documents.
• Organize workload in a fast pace and busy environment.
• Solve problems in:
• Ensure no late/ missing/ incorrect docs releasing to customers.
• Ensure all data to be updated correctly and on time.
• Ensure correct docs to be issued & e-scanned into correct files & within agreed timeline.
• Well coordinate with other teammates.
• Other tasks assigned by superior.
  
  

Your Skills And Experiences

• Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
• Basic knowledge in International Freight Forwarding and import – export process.
• Willing to learn, can-do-attitude, responsible, detail-oriented, organized and customer-oriented.
• Good at communication, problem solving, time and job management skills.
• Good command of English
  
  

Good Reasons to Join

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.