Nova Service

Job Description

• Handle daily operations activities such as reconciliation, clearing and settlement to international card scheme (VISA/Mastercard) and domestic card scheme (Napas).
• Handle dispute/chargeback cases with merchants and issuers.
• Review relevant reports regarding acquiring business (internal & external reports).
• Prepare and do modify/ upgrade business procedure/process, operations tasks related to acquiring business activities where appropriate
• Coordinate with other departments/ Branch/ T.O for handling inquiries related to acquiring business operations activities.
• Coordinate with IT team and partner/vendors to build requirements for acquiring system if required
• Other tasks as assigned by line manager/director.

Job Requirement

• Bachelor’s degree in Business Administration, Banking, Finance or related fields
• At least 2 years of experience in Operations with knowledge of Acquiring Business' clearing & settlement
• Proficient in MS Office
• Effective communication in both verbal and written
• Strong teamwork
• Good English communication especially writing