Nova Service

• Be knowledgeable with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information​
• ​Attends to emergency situations inside and outside the water to protect the health of guests, visitors and employees, particularly in the event of drowning and heatstroke​
• ​Conduct activities and services for guest and members while giving proper instruction and safety reminders​
• ​Conduct regular inspections to ensure cleanliness standards are maintained​
• ​Apply correct charges to guests and visitors where applicable for use of the facilities and services

At IHG, we provide you competitive benefits and comply to all current laws

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.​

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.​

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests ​

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay​

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs​

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner​

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.​

• The experience of 1 years in hotel Swimming Pool/SPA/Fitness Centre handling guests is preferred .He/She should have undergone formal training in Life Safety.​
• ​Minimum school level education is mandatory with English communication. CPR / First Aid certification required

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