Công ty Tài chính MB Shinsei (Mcredit) 4.0 ★

Participates in the development and implementation of business strategies for the hotel which are aligned with Carlson’s overall mission, vision values and strategies

Assists in managing food and beverage outlets

• Audits and maintains food safety, including ensuring food-handling employees have necessary safety certifications
• Responds to food safety inspections and reports
• Participates in periodic inventory of food and beverage inventories
• Tracks use of hotel foodstuff and requests changes in order amounts to maximize efficiency
• Menus-suggest, review, and approve changes, set pricing
• Ensures outlets meet or exceed brand standards
• Reviews guest complaints and responds as appropriate
• Tracks the completion of training new outlet management

Works with food vendors and purchasing to maintain high food quality

• Establishes relationships with food vendors and negotiates pricing where possible
• Attends vendor fairs and participates in food tastings
• Assists Accounting with any vendor disputes regarding invoices and payment

Communicates effectively with guests, management, employees, and regional office

• Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources
• Works closely with Restaurant and Kitchen Managers to maximize revenue while meeting or exceeding guest expectations
• Communicates to corporate internal communications successful on-site programs
• Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

• Attends work on time and as scheduled
• Follows hotel grooming and hygiene standards
• Minimise safety hazards by following all safety rules and procedures
• Keeps Manager promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favourable image of the Hotel to the public

Discuss during interview

• Familiarity with both the front and back of the house
• Minimum of 3 years food and beverage management experience
• Culinary program diploma required, bachelor’s degree preferred
• Experience managing to brand standards
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Strong verbal and written communication skills
• Able to work a flexible schedule, including weekends and holidays

Ứng viên quan tâm vui lòng gửi CV về Hoteljob hoặc về email: recruitment.phuquoc.blu(a còng)radisson.com

Radisson Blu Resort Phu Quoc

Bai Dai Area, Ganh Dau, Phu Quoc, Kien Giang.