- Customer Insight:
- Organize to find and exploit effectively potential customers for CBC:
- Analyze market potential, build relationships with organizations, associations, state management agencies in charge to find potential customers in line with the development orientation of CBC
- Organize to exploit effectively potential customers developed by CBC and/ or distributed by CIBG
- Products and Price:
- Design product solutions and pricing policies to meet the needs of customers / groups of customers at CBC
- Organize and deploy activities to update CIBG products, policies and business programs in accordance with CIBG's orientation at CBC
- Sales and service:
- Implement and supervise the implementation of customer care policies and programs at CBC
- Develop business plans, deploy and manage CBC activities according to CIBG's direction from period to period in order to effectively implement business plans and objectives.
- Coordinate, supervise, directly/supportly, monitor, analyze, periodically evaluate and effectively implement the business objectives of CBC's department and employees.
- Service quality management:
- Implement and supervise to ensure effective implementation of regulations on service quality standards of CBC and CBC employees.
- Regularly check and supervise service quality for CBC departments / employees, especially positions in direct contact with customers.
- Make plans periodically to contact and communicate with customers to obtain opinions and improve the service quality of CBC
- Risk management
- Urge and remind CBC's employees to fully and effectively control the credit quality at CBC
- Tightly control problem debts, coordinate in handling problem debts
- Participate/support in checking the customers' actual use of capital issued credit at CBC according to regulations.
- Implement and promote a culture of compliance và manage operational risk at the unit
- Lead as an example
- Direct and help to establish principles and priorities in risk management
- Coordinate with relevant units, assess, execute and monitor operational risks at the unit
- Report immidiately incident;
- Operation
- Manage, ensure that the activities of employees at CBC strictly comply with the regulations, procedures, instructions ... related
- Approve / propose approval and sign contracts and documents related to CBC activities within authorization
- Approve / propose approval of financial expenditures within the scope of authority
- Effective management
- Effectively manage the CBC's customer portfolio according to TCB's guidelines, regulations
- Strictly manage the CBC's business results and performance compared to the assigned targets
- Other jobs: ther duties assigned by the Regional Director, Regional CIBG Director
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance và provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching và feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand và communicate relevant HR offerings to team members.
- University degree prioritizes Economics / Finance / Banking / Business Administration / Accounting / Auditing
- Minimum of 8+ years in the field of sales, management and sales promotion in banking and finance for corporate customers, at least 4 years experience in management position
- English: Minimum TOEIC 650 or equivalent
Tập đoàn BigHolding hiện đang sở hữu 3 nhà máy sản xuất dược hàng đầu Việt Nam, vùng trồng dược liệu chuẩn Organic hàng ngàn hecta, Công ty TNHH Thương mại dược phẩm Bigfam và chuỗi nhà thuốc Big Family. BigHolding hiện đang nỗ lực kiến tạo trở thành biểu tượng của sự uy tín và lựa chọn hàng đầu của khách hàng, đối tác trong ngành tư vấn đầu tư.
Đảm bảo: Chất lượng - Uy tín - Đạo đức - Tâm huyết
Big Family là hệ thống nhà thuốc nhượng quyền thương hiệu thuộc Tập đoàn Big Holding. Hệ thống các thương hiệu ra đời dần thay thế các cửa hàng truyền thống. Big Family là một trong các thương hiệu đi đầu trong xu hướng mới này. Với mục tiêu có 1000 nhà thuốc đối tác trong năm 2021 và 5000 nhà thuốc trên toàn quốc vào năm 2025, Big Family đang mở rộng quy mô nên muốn chiêu mộ thêm thật nhiều nhân sự ở các vị trí chủ chốt của công ty. Đồng hành cùng đưa Big Family nói riêng và BigHolding nói chung trở thành một thương hiệu lớn mạnh.
Review BIG HOLDING
Nhiều hoạt động tốt cho sức khỏe, có các khóc học dành cho nhân viên, không có áp lực (RV)
Công ty thường xuyên tổ chức các khóa học đào tạo phát triển bản thân cho tất cả nhân viên
Đồng nghiệp luôn sẵn sàng chia sẻ kiến thức. Sếp thì luôn vui vẻ và khích lệ tinh thần làm việc