Four Points by Sheraton

JOB SUMMARY

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
• Assist Housekeeping management in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Communicate issues to next shift, complete required paperwork.

JOB SPECIFIC TASKS

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards. 
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. 
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. 
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 
• Enter and locate work-related information using computers and/or point of sale systems. 
• Perform other reasonable job duties as requested by Supervisors.

• Premium insurance with many inpatient and outpatient medical examination and treatment benefits
• Phone allowance, meals allowance and others
• Marriott International Associate discount for Room and F&B
• International work environment. 

• At least two year-experience at the same position.
• Be able to relocate to Ha Giang City.

• Resume