NGÂN HÀNG INDOVINA - INDOVINA BANK ★ 2.5

1. Budget and Business Plan

- Report to Branch Manager about the potential business in the TO’s business area.

- Keep track of business activities and budgets of Transaction Office:

- Assign and allocate the KPIs to each employee based on Transaction Office target;

- Review and verified the budgets of Transaction Office;

- Propose personnel arrangement in positions appropriate to ability competence.

2. Daily Activities

- Ensure the quality and effectiveness of sales as well as customer services at the Transaction Office:

- Monitor sales activities and customer services (ie: ensure department leaders maintain morning daily meeting and resolve issues);

- Approve and sign the loan credits within scope of authorization of Transaction Office;

- Approve the financial expenditures within scope of authorization of Transaction Office;

- Customer service activities. - Coordinate with Branch Manager and BMD on product promotions and training activities.

- Coordinate with BMD and related departments to ensure the effective operation and quality of customer services.

- Create and maintain relationships with potential customers in the area, build relationship with the community.

- Ensure compliance with IVB regulation and guidelines.

3. Employee management

- Monitor and manage employee performance accordingly with KPIs and budgets.

- Evaluate employee working reports and process.

- Lead and train employees:

- Training, career development for employees.

- Training for employee; ensuring a professional environment.

- Manage and plan for successor.

4. Others Other tasks will be assigned by Branch Manager.

1. Knowledge, Experience

- Bachelor degrees in finance, banking, business management or related fields

- Have good knowledge on banking products and services

- Have good knowledge on macro-economics, finance-banking and regulations of SBV and the law relating to banking industry

- Have expertise in credit analysis and credit appraisal

- At least 03 year-working- experiences in banking industry and 01 year-experience as sales team leader.

2. Skills

- Good leadership and management skills

- Business management skills

- Human resource management skills; communication, negotiation skills

- Good at analytical and sales skills

- English TOEIC 600 or equivalent