Collaborate with Stakeholders: Work closely with the services organization and functional business units to understand their needs and translate them into technical requirements.
Digital Application Support: Provide support for various digital applications used by the services organization, ensuring they meet the business needs and are optimized for performance.
Requirement Gathering: Conduct detailed requirements analysis, document processes, and perform user acceptance testing.
Solution Design and Enhancement: Design and propose enhancements to existing systems, ensuring alignment with business goals and improving operational efficiency.
Training and Documentation: Develop training materials and provide training to users on new systems and enhancements. Create and maintain comprehensive documentation.
Technical Liaison: Act as a bridge between the technical teams (IT/development) and the services organization to ensure clear communication and effective delivery of solutions.
Continuous Improvement: Identify opportunities for process improvements, recommend innovative solutions, and implement best practices.Qualifications:
Education: Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
Experience: Minimum of 3-5 years of experience as a Business Systems Analyst or in a similar role, preferably within a services organization.
English requirements: Excellent fluency in English & Vietnamese is very important (both written and verbal).
Technical Skills: Proficient in using digital applications and tools such as CRM systems, ERP systems, and other business applications. Familiarity with data analysis tools and techniques.
Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex business needs and translate them into technical requirements.
Communication: Excellent verbal and written communication skills. Ability to present technical information to non-technical stakeholders clearly..
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Ability to adapt to changing business needs and work in a fast-paced environment.
Hours: Would like person to have 2-3 hour overlap with US timezone.
Preferred Qualifications:
Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional) or similar.
Experience: Previous experience working in the services industry or with service delivery teams.
Technical Proficiency: Experience configuring / implementing enterprise applications such as ERP, CRM or IT Services SolutionsExtremely competitive salary.
13th month & productivity Bonus.
Yearly salary review.
Healthcare insurance package.
24/24 Personal accident insurance.
State-of-the-art office environment.
Yearly outing.
Detailed induction, training and on-going career development.
Opportunity for overseas training and travel.
English training programs.
5-day week.
Flexible start-times.
Free lunch.
Free parking.
Full Social Club including gym, zumba, yoga, football, badminton, swimming, tennis.
Công ty Yes4All LLC - Yes4All.com có trụ sở tại Nam California.Yes4All đang là một trong những nhà thiết kế, nhà sản xuất và phân phối thiết bị thể dục chất lượng cao, sáng tạo. Chúng tôi tin tưởng mạnh mẽ rằng mọi người chỉ có thể cống hiến và tạo ra những thay đổi tích cực khi họ có nghị lực và sức khỏe tốt. Tăng cường sức khỏe của một người không phải là một điều xa xỉ - mọi người đều có thể tận hưởng, do đó chúng tôi cam kết cung cấp cho khách hàng những sản phẩm tốt nhất hiện có với mức giá phải chăng.
Review Yes4All
Đồng nghiệp trẻ nên thân thiện, dễ gần. Lương cũng ok hơn nhiều công ty (RW)
CEO chỉ biết ăn xổi thôi chứ không có chịu đầu tư dài hạn nào cả. Nền tảng kiến thức và kĩ năng chuyên môn ở đây không có, rất kém chuyên nghiệp. (RW)
Giờ làm việc linh hoạt, trang thiết bị công nghệ hiện đại, phúc lợi khá tốt. Không cần làm thêm giờ chỉ cần hoàn thành công việc đúng hạn. (IT)