MB Bank 3.3 ★

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

JOB SPECIFIC TASKS

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company's customer service standards.

• Provides excellent customer service consistent with the daily service basics of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

Attractive remuneration package & 13th month salary

Local and International training course

05 working days | 02 day-off per week

Duty meal & Uniform provided by hotel

Taxi for late night shift| Free motorbike & car parking

Cross training & Cross exposure & Task force opportunities

Associate Appreciation Week | Take-care culture

Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance

Annual health check

Associate special discount for hotel rooms and F&B services at International Marriott properties

Career path in the most respected and prestigious hotel companies in the world

• Fluent English & Strong communication & Service mind

• At least 01 year experience in the same position.

• Good at Word/ Excel/PowerPoint

- Send your CV (Picture attached & Subject: Candidate Name - Position) to Hoteljob

- OR Fill in the application from at Loss & Prevention room at hotel (No.8 - Do Duc Duc - Nam Tu Liem - Hanoi)

- Interview appointment will be set up only to potential candidate at the soonest.- Recruitment fanpage: JW Marriott Hanoi - Human Resources