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Customer Excellence Executive - Travel & Flight
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Thông tin cơ bản
Mức lương:
10 - 15 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
27/12/2023
Hạn nộp hồ sơ:
23/10/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
1 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Mười Hai
Chi tiết công việc
1/ JOB DESCRIPTION:
We would like to extend an invitation for you to join our team as a Customer Service Representative. If you are looking for an exciting opportunity, possess a deep passion for customer service, excel in a professional environment and have ambitions to grow in your career, we would love to have you on board.
- Online Interview Support
- Location: District 9/12, HCM.
-Working Time:
- 5 days/week, random off 2 days/week.(day shift/night shift)
- Responsibility: What will you do ?
- Offering troubleshooting assistance through various communication channels like email, chat, and messaging. This includes addressing concerns related to travel advice, modifications, cancellations, and complaints.
- Assisting individuals by providing them with accurate and comprehensive information using the right tools and techniques.
- Ensuring exceptional customer service and creating a positive guest experience.
2/ QUALIFICATIONS:
- Graduated from High School or Above.
- Fluent English is a must. ( work 100% in English)
- Freshers are welcome to apply.
3/ BENEFITS: As a Customer Service Representative, you will enjoy:
- Foreigner Trainer
- Relax station area for nightshift.
- Basic salary up to 8,5M/month..
- Incentive up to 1,2M (depend on your performance KPIs)
- Voice allowance (1M if you handle inbound)
- Probation 2 months, full 100% salary
- Social Insurance, nightshift and OT allowance.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
Join our team to explore more!!!
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