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Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wholesales Banking (WSB) serves millions of businesses ranging from small to large corporates, providing commercial customers with a full range of banking services including: Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 64 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high caliber professional to join our team as a ISB Senior Relationship Manager.

Principal Responsibilities

• Senior Relationship Manager will handle the complex portfolios and be expected to generate new business for the bank. Ability to initiate new business initiatives in alignement with Wholesale Banking’s business strategies and take ownership to deliver the best possible outcomes.
• They will also be expected to coach and support junior RMs and to share their experience for the good of the team.
• Being open and connected with clients, both in Vietnam and overseas, and expands intermediary networks in order to enhance the visbility of HSBC franchise to generate more busness origination.
• Develop new customer relationships with particular emphasis on developing cross border opportunities
• Maintain and develop relationships with overseas HSBC Global Relationship Managers and key internal and external stakeholders
• Responsibility to drive growth in conjunction with product partners particularly with GPS and GTS
• Implement Global Standards at all stages of the customer onboarding and relationship management lifecycle
• Share knowledge, experience and best practices within and outside of immediate team and promote a collective culture to spread experience and best practice
• Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional's interaction with HSBC
• Maintain awareness of operational and fraud risk within assigned portfolio and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
• Be an ambassador for HSBC and develop the bank's profile in the local community, with a particular focus on international business

Qualifications

Requirements

• Significant experience in managing commercial relationships with international needs
• Seasoned credit assessment skills including experience in complex and structured transactions involving project finance, export finance, acquisition finance etc.
• Evidence of building long term customer relationships and achieving stretching revenue goals
• Proven track record of portfolio growth and new to bank business acquisition
• Minimum 10 years of experience in frontline position
• Proactive, customer driven approach, with a strong sales and marketing orientation and entrepreneurial spirit
• Wide breadth of product knowledge
• Chinese or Korean language capability is an advantage
• Well-developed interpersonal, influencing and presentation skills with highly motivated and prepared to accept challenges mindset.
• Excellent communication skills and experience of communicating with all levels of staff and management

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited