Robert Walters ★ 4.3

An exciting opportunity has arisen for a Business Development Manager to join a leading organisation in Ho Chi Minh City, where your ability to nurture client relationships and deliver tailored solutions will be highly valued. An exciting opportunity has arisen for a Business Development Manager to join a leading organisation in Ho Chi Minh City, where your ability to nurture client relationships and deliver tailored solutions will be highly valued.

What you'll do:

As a Business Development Manager based in Ho Chi Minh City, you will play an integral part in driving business growth through exceptional customer engagement. Your day-to-day responsibilities will involve partnering closely with clients to understand their operational challenges and providing bespoke recommendations that address their cleaning and sanitation needs. You will be instrumental in supporting customers through hands-on training sessions, ensuring they are confident in utilising products safely and effectively. By managing installations and maintenance tasks when needed, you will further reinforce your dependability as a trusted advisor. Success in this role requires meticulous attention to detail when completing reports, proactive time management to balance diverse activities, and a genuine passion for helping others achieve their goals. Your approachable nature will enable you to communicate complex information clearly while fostering positive relationships built on empathy and mutual respect.

• Cultivate strong, lasting partnerships with customers within an assigned territory by understanding their unique cleaning and sanitation needs and offering tailored solutions.
• Take responsibility for achieving sales targets and managing expenses effectively within your designated area, ensuring optimal performance against set objectives.
• Deliver engaging training sessions to customers on best practices, procedures, and product usage to maximise value and ensure compliance with safety standards.
• Oversee the installation and maintenance of equipment as required, ensuring all systems are operating efficiently and meeting customer expectations.
• Complete all necessary reporting accurately and promptly, maintaining clear records of activities, outcomes, and customer interactions.
• Demonstrate excellent planning by organising weekly, monthly, and quarterly schedules that optimise time management while accommodating unexpected events or urgent requests.
• Engage proactively with decision makers at client organisations to initiate new relationships where none currently exist, expanding the company's reach within the market.
• Identify root causes of challenges faced by customers using multiple discovery techniques, collaborating with internal resources to resolve issues swiftly and effectively.
• Anticipate potential concerns from clients, addressing them empathetically while communicating solutions in an accessible manner that builds trust.
• Maintain a professional tone in all written communications, producing clear service reports free from jargon or errors.

What you bring:

To excel as a Business Development Manager in this organisation, you will bring proven experience from roles involving direct client interaction-ideally within the foodservice sector-where your interpersonal skills have enabled you to build rapport quickly. Your background should reflect a consistent track record of managing multiple projects simultaneously while maintaining high standards of accuracy in documentation. You are known for your empathetic approach when resolving issues; colleagues appreciate your willingness to collaborate across teams for shared success. Your proficiency with technology supports efficient workflow management, while your fluency in English ensures seamless communication both internally and externally. Above all, your dedication to nurturing long-term partnerships sets you apart as someone who genuinely cares about making a difference for clients.

• A Bachelor's Degree is required to demonstrate your academic foundation for this role.
• At least three years of experience in sales or field sales support equips you with practical insights into client engagement strategies.
• Previous exposure to the foodservice industry ensures you understand sector-specific challenges and can offer relevant advice.
• Outstanding planning, organisational, communication, and problem-solving abilities allow you to manage multiple priorities effectively while remaining responsive to client needs.
• A consultative approach to selling enables you to identify opportunities for value creation through attentive listening and thoughtful recommendations.
• Proficiency with computers-including MS Office suite-ensures you can complete reporting tasks efficiently and leverage digital tools for enhanced productivity.
• Fluency in English allows you to interact confidently with diverse stakeholders across various contexts.
• A valid driver's licence is essential for travel within your assigned territory as required by the role.
• Customer service orientation underpins your commitment to delivering positive experiences at every touchpoint.
• The ability to work independently under pressure demonstrates your reliability when handling complex or time-sensitive situations.

What sets this company apart:

This organisation stands out as an industry leader committed to fostering an inclusive workplace where every team member is encouraged to share ideas openly. The company places great emphasis on continuous learning through structured training programmes designed to enhance both technical expertise and soft skills. Employees benefit from flexible working arrangements that promote work-life balance without compromising on professional achievement. A culture of support prevails throughout the business: colleagues collaborate closely on projects, celebrate each other's successes, and provide mentorship at every stage of career development. The leadership team is dedicated to creating an environment where everyone feels valued-regardless of background or experience-and where contributions are recognised regularly through transparent feedback mechanisms. By joining this organisation, you become part of a network that prioritises well-being alongside performance excellence.

What's next:

Ready to take your career to new heights? Apply now!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.